The problem
Regional customers charged premium same-day rates when they don't need it.
General Service is our cheapest tier — book by 2 pm Brisbane / 9 am regional and it lands next business day.
Service
Regional Freight Services
Pickup today, delivered tomorrow across regional Queensland and Northern NSW.
Our General Service is the most cost-effective way to move less-volume freight through regional Queensland — overnight delivery for most service zones, with some zones taking around 2 business days. Pickup is generally available the business day before the expected delivery. The regional network connects Brisbane to Toowoomba, Dalby, Roma, the Western Corridor, the Sunshine Coast, Gympie, Kingaroy, Wide Bay and Northern NSW. Pickup in the afternoon, delivered to consignee the next business day on Brisbane-to-regional runs. Regional-town-to-regional-town freight generally takes 1–2 business days as it returns to our Archerfield depot for reloading onto the correct outbound vehicle.
What we offer
- Best option for less-volume freight
- Cost-effective, scheduled regional runs
- Tyre, pallet and general freight
- Collections from regional towns back to depot
- Reloaded onto specific vehicles for final delivery
- Brisbane to regional: general · Regional to regional: 1–2 business days
How it works
- 1
Pickup
Afternoon collection from your warehouse.
- 2
Line-haul
Line-haul transit through our regional network.
- 3
Delivery
Overnight delivery (around 2 business days for some zones) with POD returned.
- 1
Pickup
Afternoon collection from your warehouse.
- 2
Line-haul
Line-haul transit through our regional network.
- 3
Delivery
Overnight delivery (around 2 business days for some zones) with POD returned.
General Service route map
Our hub-and-spoke network runs out of Archerfield each evening and collects back the following day. These are the towns on the general schedule.
Toowoomba
Nightly Brisbane–Toowoomba line-haul, overnight delivery (around 2 business days for some zones), daily inbound collections.
Dalby
Western Downs run via Toowoomba — general from Brisbane, delivered next business day.
Roma
Western corridor line-haul serving Miles, Chinchilla and Roma on the general schedule.
Kingaroy
South Burnett run for pallet, tyre and general freight, general ex-Brisbane.
Gympie
Northern corridor via the Sunshine Coast, overnight delivery (around 2 business days for some zones).
Maryborough
Wide Bay run with daily collections back to the Archerfield depot.
Hervey Bay
General Service from Brisbane on the Wide Bay line-haul, delivered next business day.
Bundaberg
Northern-most general point — overnight delivery (around 2 business days for some zones) ex-Brisbane.
General Service routes
Freight moves through our Archerfield hub each night. Select a region to see inbound and outbound transit times.
Our Transport Network
Daily coverage from Brisbane across Gold Coast, Sunshine Coast, Wide Bay, Western QLD and Northern NSW. We collect from regional towns back to our Archerfield depot and reload consignments onto specific vehicles heading to their final destinations — west to Roma, north to Bundaberg and south to Kyogle.
Archerfield Depot Regional Node Brisbane → Regional: General Service Regional → Regional: 1–2 business days
Tap any node to see how freight flows through that location.
Not sure if we cover your area?
Common customer problems we solve
The problem
Freight bouncing between depots for days on end.
Hub-and-spoke through one Brisbane depot — one cross-dock, one line-haul, one delivery.
The problem
Regional-to-regional freight nobody wants to touch.
We collect back to Archerfield and reload to the outbound run — 1–2 business days end-to-end.
Pricing considerations
General Service is priced by pallet, cubic metre or dead-weight (whichever is greater) plus a small line-haul component for each region.
Get a tailored quote- Origin & destination zone
Toowoomba/Boonah cheaper than Stanthorpe or Tenterfield; Bundaberg/Hervey Bay carry the longest line-haul.
- Regularity
Standing daily/weekly runs unlock account rates well below ad-hoc.
- Cut-off flexibility
Standard cut-offs are cheapest; guaranteed late cut-offs need a standing arrangement.
- Volume
The more pallets per lane, the lower the per-pallet rate — bulk consignments should switch to Point-to-Point Bulk Freight.
Case study
Northern NSW retailer — Ballina, Lismore, Casino, Kyogle
Challenge
Split freight across three carriers, each with a different service day, causing constant stock-out gaps.
Solution
Consolidated all four stores onto our nightly Northern Rivers run out of Archerfield.
Result
Single POD per store per day, stock-outs down ~70%, and freight spend cut by 22% year-on-year.
Why choose Ontime Haulers
The same standards apply to every job — urgent courier work, palletised freight, dedicated fleet hire or large-scale distribution.
50+ vehicles on the road
50+ vehicles on the road, backed by 50 more partner vehicles for peak demand.
Documented quality systems
Consistent processes behind every booking, pickup and POD.
Safety-first operations
Health and safety practices applied on every site we enter.
GPS tracking
Live vehicle tracking and real-time consignment status.
Tailgate rigid trucks
Hydraulic tailgates on all rigid trucks, so no forklift is needed at either end.
Electric pallet jacks
Fast, safe ground-level handling on every rigid truck.
Experienced drivers
Uniformed, inducted drivers who know commercial freight sites.
Commercial freight specialists
Tyres, pallets, machinery and oversized consignments daily.
Queensland-wide network
Brisbane, Gold Coast, Sunshine Coast, Wide Bay, Western Downs and Northern NSW.
Our service process
- 1
Request a quote
Send pickup, delivery, weight and pallet count — our team aims to quote within minutes during business hours.
- 2
Confirm booking
Approve the rate and we lock in the vehicle, driver and time window.
- 3
Pickup
The right vehicle arrives — tailgate rigid trucks, vans for hand-unload freight, or semi-trailers for dock or forklift sites.
- 4
Live tracking
Follow your consignment in real time through our tracking portal.
- 5
Proof of delivery
Signed, time-stamped POD returned electronically after delivery.
- 6
Invoice
Pay per job, or run it on a monthly account with consolidated invoicing.
Frequently Asked Questions
Toowoomba & the Western Corridor (including Boonah, Warwick and Stanthorpe), Sunshine Coast & Gympie, Bundaberg, Hervey Bay, Maryborough, plus Northern NSW including Tenterfield, Lismore, Casino, Ballina and the Tweed.
General Service is the best option whenever freight volume is smaller and the consignment isn't urgent — it's our most cost-effective tier for scheduled regional runs.
The standard General Service booking cut-off is 2:00 pm across all pricing zones. Transit depends on both the pickup and the delivery zone: typically 1 business day when both are in Pricing Zone 1 (Brisbane Metro), and up to 2 business days for every other route across Pricing Zones 2 to 5. If you need a later cut-off as part of a regular schedule — for example, a 3:30 pm collection every Tuesday and Thursday — that can be arranged if agreed in advance as part of a scheduled or account run.
The 2:00 pm cut-off applies everywhere, but geography affects transit time: transit is typically 1 business day only when both the pickup and the delivery are inside Brisbane Metro (Pricing Zone 1). Any route between different pricing zones — including the Gold Coast, Toowoomba, Warwick, Stanthorpe, Tenterfield, the Sunshine Coast and Northern NSW — is returned to our Archerfield depot, cross-docked and delivered in up to 2 business days.
It means a standing arrangement locked in ahead of time — not an on-the-spot request. For example, if your Acacia Ridge warehouse needs a regular 3:30 pm pickup every Tuesday and Thursday, we can write that into your account schedule so the driver is dispatched knowing the freight is guaranteed to make the regional line-haul. Ad-hoc same-day requests after the standard cut-off cannot be guaranteed under General Service and would typically shift to Hot Shot.
We do both. Our network runs daily collections from regional towns back to our Archerfield depot, where consignments are sorted and reloaded onto the specific vehicles heading to their final destinations. So a pickup in Toowoomba bound for Warwick comes back to Brisbane general, then leaves on the next western-corridor run.
Regional-town-to-regional-town delivery generally takes 1–2 business days. The consignment is collected from the origin town, brought back to our Archerfield depot, cross-docked, and then loaded onto the correct outbound vehicle for the destination town. For urgent regional-to-regional freight, Hot Shot provides direct point-to-point delivery without depot handling.
Yes — permanent daily hire and scheduled runs are core to our business.
Need reliable freight transport?
Contact Ontime Haulers today for a competitive quote or book your transport online. Our team can tailor a solution for urgent courier work, palletised freight, dedicated fleet hire or large-scale distribution.